Register for CIT-NJ Center of Excellence
Bergen County Tele-Communicators 8hour Program
May 9, 2019
This course will give your Tele-Communicator the tools to utilize and the education needed to handle a caller in crisis or that may suffer from a mental illness or disability. After this course you will have a better understanding of handling crisis situations and will be able to decipher a call and the caller’s needs by knowing the correct questions to ask and pass on to first responders.
Be introduced to the CIT-NJ Program
Learn about Mental Illness
Recognize Mental health Crisis
Learn how to de-escalate callers
Learn how to obtain accurate information
Learn State/Couunty Mental Health Resources
Understand auditory hallucinations
Demonstrate training via Scenario Based Training
Will receive 8 CTE’s for attending.
Click the link below to register for this event.